Privacy Policy

Legal

Privacy Policy

Effective: May 2026


Section 01
Information We Collect

We collect the following information when you shop with us or interact with our platform:

  • Name, email address, phone number, and delivery address
  • Payment details (processed securely via third-party gateways)
  • Browsing behaviour, device type, and IP address
  • Order history and communication preferences
Section 02
How We Use Your Information

Your information is used solely to provide and improve our services:

  • Processing and delivering your orders
  • Sending order confirmations and shipping updates
  • Personalising your shopping experience
  • Sending promotional offers (only with your consent)
  • Improving our platform and product offerings
Section 03
Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

  • Logistics and courier partners to fulfil your orders
  • Payment gateways for secure transaction processing
  • Legal authorities if required by law
We never share your data with advertisers or unrelated third-party marketers.
Section 04
Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may disable cookies through your browser settings; however, some features of our platform may be affected.

Section 05
Data Security

We implement industry-standard security measures including SSL encryption to protect your personal data. While we take every precaution, no method of transmission over the internet is 100% secure.

Section 06
Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us and we will respond within 7 business days.

Section 07
Children's Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal information from minors.

Section 08
Updates to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our platform. Continued use of our services constitutes acceptance of the updated policy.

Section 09
Contact Us

For any privacy-related concerns, please write to us at:

Privacy Queries

support@eloracloset.in